Branch Manager

DEPARTMENT: Operations

REPORTS TO: Vice President Operations

STATUS: Exempt


  • Preferably two years related experience as an Assistant Personal Banker with above- average
         performance as well as a minimum of three years Personal Banker experience
  • Have a solid understanding of the working principles of banks and financial institutions and a
  • sound knowledge of PBT’s established policies and procedures, especially BSA
  • Must be able to operate a computer, calculator, and various other office equipment including
  • Microsoft
  • Have excellent communication skills and customer service skills
  • Have excellent leadership/management skills to motivate staff, but also address discipline issues
  • Requires ability to handle multiple projects and priorities in a fast-paced environment
  • Must be able to work independently with little or no supervision
  • Able to address and satisfy difficult customer complaints

Branch Managers are responsible for the daily operations of a branch banking office and the physical appearance of the branch. The Branch Manager resolves customer disputes, solicits new deposit customers and insure that the staffing level is sufficient to meet customer demands. Branch Managers resolve employee discipline issues and foster morale to promote long term staff stability. The Branch Manager may delegate authority to staff members to meet retail needs, but the Branch Manager is ultimately responsible for all branch functions. Branch Managers should also assist employees in developing their knowledge and skills to be able to accept additional responsibilities.


  • Provide leadership, direction, and guidance to employees in achieving PBT goals and objectives.
  • Monitor employee daily job performance and scheduling – maintain excellent customer service.
  • Ability to assist Personal Bankers when needed on a daily basis.
  • Ensure that all branch equipment and building is being properly serviced and functioning properly.
  • Ensure that the physical appearance and safety of the Branch reflects positively upon the bank.
  • Maintain periodic checks on property and equipment, including cleaning/repairs as needed.
  • Ensures observance of all established policies and procedures.
  • Train employees on the importance of all banking regulations and procedures.
  • Insure employees are completing mandatory annual training.
  • Interview potential employees and complete annual performance evaluations.
  • Represent the Bank at outside civic and community functions.
  • Keep senior management advised of any adverse situations/issues.
  • Promptly check and reply to emails and other business correspondence.
  • Performs other tasks/duties as requested by Supervisor as they relate to the Bank and its functions.

Requires a high school education or equivalent work experience that demonstrates the ability to read, write, interpret and apply instructions to perform the required activities. Should have strong mathematical aptitude and the ability to use a calculator and computer.

Must be able to stand for periods of time. Be able to lift heavy coin bags or bundles of currency. Manual dexterity required.

Must be able to work every other weekend. Schedule subject to change depending on needs of the bank.

Week 1
Monday             8:00 am – 4:15 pm
Tuesday            8:00 am – noon
Wednesday       8:00 am – 5:35 pm
Thursday           8:00 am – 3:00 pm
Friday                8:15 am – 6:10 pm
Saturday            8:15 am – 12:10 pm

Week 2
Monday              8:00 am – 4:15 pm
Tuesday             8:00 am – 4:15 pm
Wednesday        8:00 am – 5:35 pm
Thursday            8:00 am – 4:15 pm
Friday                 8:00 am – 3:30 pm

External applicants should submit a PB&T Application to HR by Thursday, May 5, 2022.

To be considered for this position, please complete a PBT application.



Peoples Bank & Trust Co. is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Additional Info

Job Type : ""

Education Level : High School

Experience Level : ""

Job Function : ""

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